Dial's Policies/FAQ  

Dial's Catering

We work with you to plan  your catering event so that you’re a guest at your own party! We bring in delicious food (all inclusive menus), equipment rentals (tables, chairs, linens), staff, and then execute the catering logistics. Need something beyond catering? We’ve got you covered with our great network of resources.

Dial's Catering

Deposits & Guaranteed Minimum Guest Count

Your cost sheet will reflect a guaranteed minimum guest count. Your non-refundable 50% deposit secures your date and our services based upon the guest count. Your minimum guest count is not eligible for a reduction in guests beyond two weeks (14 days) of your event. You will be responsible for 100% of the Guaranteed Minimum Guest Count. Dial’s Catering will be prepared to serve a maximum of 10% over your guest count. The 50% security deposit is due upon acceptance of your cost sheet, menu. Remaining balance is due 2 weeks prior to your event

Menu Selection

Menu selections are to be finalized no later than four weeks (30 days) prior to your event date. Dial’s Catering focuses on food sourced local to the region of your event and we must have time to do so in order to guarantee the freshest and cleanest sources available.

After reviewing your cost sheet and customized menu, we are happy to schedule a tasting with you and one guest to finalize food selections, beverages, and event details. If you confirm your menu and cost sheet, the tasting is on us.  If you choose to not retain Dial’s Catering for your event, you will be responsible for the cost of food and labor to prepare it. We will provide an itemized invoice for your tasting.


Decor and arrangements are available for an additional cost upon request.

Excess Food
Dial’s Catering rejects the notion that excess food that is NOT exposed to guest contact is waste. The client is welcome to any and all leftover items that have not been plated or presented at your buffet. Dial’s Catering will utilize the clients appropriate plastic, aluminum, paper, or glass storage containers.

Military Discount

15% off of final bill if the person booking is a veteran.